Sites & locations
Sites, buildings, floors and locations, each location with its own QR code. A facility management company adds one site per client building.
Setup
Hayat ERPBY LEVEL 8 TECHNOLOGIES
Hayat ERP · Hayat Maintenance
Every asset, every fault and every service, tracked to sign-off.
Hayat Maintenance keeps track of everything you maintain and every job done on it: the assets in each building, the problems people report, the work orders your technicians or vendors carry out, and the preventive service due every week, month or 250 running hours. Spare parts come out of your normal Inventory and vendor bills go through Purchasing.
QR fault reportsSLA work ordersPreventive schedules
Features
From a QR scan to a signed-off job
Requests come from staff or from anyone who scans a QR code, and become work orders with response and resolve times.
Assets
Category, make, model, serial, criticality, warranty, a parent asset and an hours, km or cycles meter. The asset page shows history, MTTR, MTBF, downtime and total cost.
Asset register
QR problem reports
Anyone who scans an asset or room QR code can report a problem from their phone and track it, without signing in.
Tenants · staff · visitors
Work orders with SLA
Corrective, preventive, inspection or emergency work. Response and resolve times come from the priority, with SLA badges and alerts when they are missed.
Urgent 1 h / 4 h
My work
A phone screen for technicians with a card for each open job. Start, hold and complete the work on the spot.
Technicians
Checklists
Check, pass / fail, number and text lines, with out-of-range readings flagged. Required lines must be answered before completing.
Generator · AC · fire safety
Parts, labour & vendors
Issue spare parts from the store, log labour hours and post vendor bills to Purchasing. The work order shows the total cost.
Cost per job
Preventive schedules
Every N days, weeks or months, or every N hours, km or cycles. Work orders are created ahead of time and the schedule rolls forward on completion.
Calendar · meter
AMC contracts
AMC, warranty, service and lease contracts with covered assets, expiry reminders and their bills.
Contracts
Report a problem
What a QR sticker does
Scan and report: the QR label opens a public page with your business name, the site, the location and the asset. The person writes what is wrong, can mark it urgent, and gets a request number and a tracking link that shows Received, Scheduled, Being worked on or Fixed.
Kept from misuse: links are random codes, never record numbers. The reporter's phone is kept encrypted and never shown on a public page. When ten public reports on one tag are still waiting, new ones are refused, and the pages are rate-limited.
Hayat AI, when switched on, reads the asset's history and suggests likely causes, checks, a fix, parts and safety points, and warns of a repeat failure. It never changes the work order.
Step-by-step guides are at help.hayaterp.com.
FAQ
Common questions
What is Hayat Maintenance?
Hayat Maintenance is the facility and asset maintenance module (CMMS) of Hayat ERP. It covers sites and assets with QR tags, problem reports, work orders with SLA, checklists, spare parts, labour, vendor bills, preventive schedules and AMC contracts.
Can tenants or visitors report a fault without a login?
Yes. Anyone who scans an asset or location QR code can report a problem and track it without signing in. Public reports can be switched off in the settings.
How does preventive maintenance work?
You describe the work once as a schedule, by calendar or by meter reading. Hayat creates the work order a few days before it is due, and the schedule moves on when the work is completed.
How are SLA times set?
By priority. The defaults are Urgent 1 hour to respond and 4 to resolve, High 4 and 24, Medium 8 and 72, and Low 24 and 168. Managers and the technician are notified when a work order misses its time.
Does it post maintenance costs to the accounts?
Spare parts are issued from Inventory, and vendor and AMC bills are posted as Purchasing bills to repairs and maintenance accounts. Technician labour is costed on the work order only, because payroll pays salaries.
Which reports does it have?
Open work orders, SLA compliance, MTTR / MTBF per asset, cost per asset, PM compliance, technician load, requests by source and status, and contracts expiring. They download as CSV.
Explore
Explore Hayat ERP
Book a call
See Hayat Maintenance for your buildings and machines.
We'll show you the screens your business needs and send a quote within one business day.
Ali AbdullahChief Executive Officer
- sales@level8technologies.com
- Phone
- +92 303 506 1264
- +92 303 506 1264
- level-8-technologies
- Office
- Karachi, Pakistan