Products online
Publish or unpublish items, and add a web title, description and photos. Items with sizes and colours show a picker in the shop.
Publish
Hayat ERPBY LEVEL 8 TECHNOLOGIES
Hayat ERP · Online store · Marketing and messages · Customer portal
An online shop, customer messages and a customer portal, run from your ERP.
Every business gets a shop at shop.hayaterp.com with the ERP's own stock, prices and orders, so there is nothing to sync. Marketing sends SMS, WhatsApp and email campaigns, reminders and digital receipts. The customer portal lets customers sign in with their mobile number to see their bills and pay online.
Online shopCampaigns & remindersCustomer portal
Features
Sell online and stay in touch
The shop, the messages and the portal all read from the same records your staff keep at the desk.
Online orders
Confirming an order makes a sales order and reserves the stock. Ship & invoice posts the delivery note and invoice, and the shopper is notified at each step.
Orders
Couriers & COD
Book a courier from the order. The courier's status delivers it, or returns it with a credit note and the stock put back.
Courier booking
Promotions, coupons & points
Promotions apply by themselves, shoppers type coupon codes in the cart, and loyalty members can pay with points.
Discounts
Store settings & reviews
Branding, delivery cities and charges, free-delivery threshold, payment methods and policy pages. Approve or reject each review before it shows.
Branding
Campaigns
Pick an audience such as loyalty members, customers, parents or patients, count who is reachable, send a test, then schedule or send.
SMS · WhatsApp · email
Reminders
Fees due, appointments and arrivals tomorrow, overdue invoices and parcels out for delivery, sent once an hour inside the hours you set.
Automatic
Receipts & share links
Receipts, bills and invoices can go out the moment they are made. A share link opens the document on any phone, with a QR code and Pay online when something is due.
Digital receipts
Customer portal
Parents, guests, patients, travellers, merchants and customers sign in with their mobile number and a code to see their records and pay.
my.hayaterp.com
Product walkthroughs
Online store & marketing walkthrough videos
Short silent walkthroughs recorded in Hayat ERP, with captions. The same videos are in the Hayat ERP training paths.
Run your online store
0:23 · real screens, captionsTranscript
0:03 Store admin: orders, sales and visitors of your online shop
0:08 Choose which items show online; photos and specifications come from the item
0:14 Online orders: confirm, pack, ship and mark delivered — the shopper is notified
0:19 Settings: logo, banners, delivery charges, payment methods and policies
Shop on your online store
0:25 · real screens, captionsTranscript
0:03 Each business gets its own shop at shop.hayaterp.com/shop-name
0:09 Open a product to see photos, specifications and reviews
0:20 Check out with cash on delivery or online payment. The order appears in the ERP instantly
Marketing: a campaign, reminders and opt-outs
0:59 · real screens, captionsTranscript
0:03 Marketing: messages sent today, campaigns, reminders and opt-outs
0:11 Name the campaign, choose the channel and who it goes to
0:16 Count people first: how many are reachable, opted out or without a mobile
0:21 Write the text or pick a template — placeholders fill in each person’s name
0:30 Choose when to send and how many per minute. Keep the stop link on
0:35 Save a draft and send yourself a test before Send now or Schedule — this practice campaign is not saved
0:42 Reminders go by themselves once an hour: fees due, appointments, arrivals, overdue invoices
0:49 Receipts, bills and folios can go to the customer automatically, with a link to view and pay
0:54 Opt-outs: people who pressed the stop link never get campaigns or reminders
Customer portal: switch it on and sign in
0:32 · real screens, captionsTranscript
0:03 Customer portal: your business’s own page on my.hayaterp.com
0:07 Choose the address, title, logo, colour and welcome text
0:10 Tick the sections customers see — nothing ticked shows every section you have
0:19 Customers open the address and sign in with their mobile number
0:25 A 6-digit code comes by SMS or WhatsApp — then they see their bills, bookings and results, and pay
Marketing rules
Messages that respect opt-outs
Your own providers: Hayat hands each message to your mail server, SMS gateway or WhatsApp Business (Cloud API) number. WhatsApp can only start a conversation with a template approved by Meta. Messages cost what your provider charges, and marketing posts nothing to the accounts.
Opt-outs: before sending, Hayat removes duplicate numbers, skips people with no mobile or email and leaves out everyone who opted out. Each SMS ends with a stop link. Receipts and bills a customer asked for still reach them.
Hayat AI writes product descriptions, flags risky cash-on-delivery orders and reviews that may be fake, and shows items often bought together. In campaigns it writes three versions in English, Urdu or Roman Urdu within your SMS length and suggests the best time to send.
Step-by-step guides with screenshots are at help.hayaterp.com.
FAQ
Common questions
What does the Hayat ERP online store do?
It gives your business a shop at shop.hayaterp.com/your-shop-name. You publish items, handle online orders from confirmation to delivery, book couriers, and set branding, delivery, payments and policies.
Do I need to sync stock between the shop and the ERP?
No. Stock, prices and orders are the ERP's own, so there is nothing to sync. Confirming an order reserves the stock and shipping posts the delivery note and invoice.
Can I send WhatsApp and SMS campaigns?
Yes, through your own SMS gateway and WhatsApp Business (Cloud API) number, and email through your mail server. WhatsApp campaigns need an approved template.
Which payment methods can the shop take?
Store settings cover cash on delivery, bank transfer, cards and wallets. Orders can also go out by courier with cash on delivery.
How do customers sign in to the customer portal?
With their mobile number and a 6-digit code sent by SMS or WhatsApp. There is no password, the code works for 5 minutes, and they stay signed in on that phone for 30 days while they use it.
Does the online store work with Hayat Bazaar?
Yes. Your share of a Hayat Bazaar checkout arrives as a normal store order. What you publish in your store is what Bazaar shows, and a product that is not published never reaches Bazaar.
Explore
Explore Hayat ERP
Book a call
See your Hayat ERP online store and messages.
We'll show you the screens your business needs and send a quote within one business day.
Ali AbdullahChief Executive Officer
- sales@level8technologies.com
- Phone
- +92 303 506 1264
- +92 303 506 1264
- level-8-technologies
- Office
- Karachi, Pakistan